2019 Benchmark for Civic Engagement


Data is plentiful for government practitioners. With near-infinite website and email metrics, along with all the data that modern solutions can deliver, we have more information than ever. But what is a good number? And how do you act on the data?

In This Complimentary Granicus Report You'll Learn:

  • The top 7 benchmark trends on civic engagement.
  • Helpful data on civic processes such as emails, websites, and public meetings.
  • Exclusive insights on citizen engagement as it relates to mobile devices, digital services, and more.

Citizens Want Digital Services

Whether city or county, the intent is clear: citizens are looking for digital options for service delivery. It’s why, according to a recent IDC Technology Spotlight, 45% of new technology initiatives among state and local governments are driven by digital transformation, and 58% of state and local leaders are under pressure to execute a DX strategy.

Explore the Civic Engagement Platform

Are you meeting modern digital engagement benchmarks? It's time to harness the power of the digital engagement platform.

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