Data is plentiful for government practitioners. With near-infinite website and email metrics, along with all the data that modern solutions can deliver, we have more information than ever. But what is a good number? And how do you act on the data?
In This Complimentary Granicus Report You'll Learn:
Citizens Want Digital Services
Whether city or county, the intent is clear: citizens are looking for digital options for service delivery. It’s why, according to a recent IDC Technology Spotlight, 45% of new technology initiatives among state and local governments are driven by digital transformation, and 58% of state and local leaders are under pressure to execute a DX strategy.