AI Powers Anticipatory Government

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A look at the global impact artificial intelligence and machine learning have on transnational operations.

Hear from Bob Osborn, CTO of Global Governments at ServiceNow and Learn:

  • How agencies across all levels of government are working to modernize legacy IT infrastructure to support the delivery of modern, consumer-like service. 
  • How adopting a platform approach to enterprise service delivery based on individual human performance meets the needs of government and improves citizens' experience.
  • How ServiceNow is solving workflow problems for organizations with AI and machine learning.
  • How AI and machine learning can enable predictive behavior analytics that can prevent problems before they start.

Trust is Everything

Technology, trade and international collaboration may be the three strongest forces that will impact the global economy of the future. At the forefront, machine learning and artificial intelligence present opportunities to break down barriers and bring people together.

Government leaders are attempting to drive operations and innovation within individual functional silos to deliver improved customer experiences. Each of these silos deals with three critical elements of service delivery: people, process and technology; however, in each of these elements there exists sub-elements of data, information, and trust.

ServiceNow has taken a fresh approach to enabling enterprise service delivery by recognizing the key role of the individual contributor in the success of the collective. “Technology in service of people”-the core design principle that leverages human (citizen) centric design within the ServiceNow platform.

ServiceNow makes the world of work, work better for people.

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